
About Ordering Fine Artisan Jewelry
How soon will I have my piece?
Expect to have your ring completed in two to four weeks. If you have any special timing requests, please note those when you add to cart. You will be kept up to date on the benchwork process via email.
What if I'm unsure about my ring size?
Download Ginger's ring sizing tool here.
Sizing adjustments are always available, and your first such adjustment is complimentary.
How do I care for my piece?
Perhaps it will care for you!
Polishing, deep cleaning, and jewelry spa treatments are complimentary for as long as you have the piece. In the meantime, gentle dish soap (blue dawn is recommended) with a soft toothbrush is all you need.
Why do the prices change sometimes?
The pricing of made-to-order fine jewelry is directly related to the commodities market.
Precious metal spot prices change daily, and Ginger's pricing reflects the recent market value of precious metals but is not updated in real time.
In the event of a sharp change in metal prices that is not reflected here, you may receive a request to approve a price adjustment (with an accompanying invoice or a partial refund).